A clearer picture of your water.
Explore key water chemistry factors with in-store testing at Lake Norman WATERTREE. Review the readings with our team and talk through your next steps.
$60 per test
How it works
Contact us
Contact our team for sample-collection and handling instructions before you bring in your water.
Prepare sample
We prepare your sample and fill a single-use disk containing premeasured reagents.
Spin and analyze
The instrument spins the disk and uses six light wavelengths to measure the reactions.
Review readings
Readings appear on the touchscreen for review. Our team walks you through the numbers.
Contact us
Contact our team for sample-collection and handling instructions before you bring in your water.
Prepare sample
We prepare your sample and fill a single-use disk containing premeasured reagents.
Spin and analyze
The instrument spins the disk and uses six light wavelengths to measure the reactions.
Review readings
Readings appear on the touchscreen for review. Our team walks you through the numbers.
Instrument analysis takes about 1 minute for the treated-water disk or 2 minutes for the well-water disk. Sample preparation and discussion take additional time.
What your results look like
The instrument displays numerical readings for the selected panel, and results can be saved with a date and time. Our team can walk you through the readings; ask about available options for receiving a copy.
Your readings can help start a conversation about water chemistry, household water concerns, and suitable treatment options. Lake Norman WATERTREE can explain the panel and help you consider next steps, including further testing when appropriate.
Panel: Treated water / DW13
Example test record includes date & time
| Parameter | Example reading | Unit |
|---|---|---|
| Free chlorine | 0.80 | ppm |
| Total chlorine | 1.00 | ppm |
| Combined chlorine | 0.20 | ppm |
| pH | 7.4 | pH units |
| Total hardness | 120 | ppm as CaCO3 |
| Total alkalinity | 85 | ppm as CaCO3 |
| Total iron | 0.3 | ppm |
| Copper | 0.1 | ppm |
Illustrative results — example values only, not an actual customer report.
This service measures the parameters in the selected panel. It does not establish that water is safe to drink or replace certified laboratory testing for health, regulatory, or real-estate requirements. These panels do not test for bacteria, lead, or PFAS. For health-related concerns or additional contaminants, contact a state-certified drinking-water laboratory or your local health department.
What we measure
Treated / Municipal Water
DW13
- Free chlorine
- Total chlorine
- Combined chlorine
- pH
- Total hardness
- Total alkalinity
- Total iron
- Copper
Private Well Water
DW21
- pH
- Total hardness
- Total alkalinity
- Total iron
- Ferric iron
- Ferrous iron
- Copper
- Nitrate
- Nitrite
The parameters included depend on the disk used for your sample. Contact our team to confirm the appropriate panel and current availability.
Before you bring a sample
Ask about water testing
Let us know you're interested and we'll reach out with sample-collection instructions and details about the service. Submitting is an inquiry, not a confirmed booking.
$60 per test